항공 서비스 영어교재입니다.

Contents

Unit 1. Flight Reservation???7
I. Words To Know???8
II. Conversations???9
III. Key Expressions???12
IV. Match the following sentences with possible replies???14
V. Reading Passages???15

Unit 2. At the Airport???17
I. Words To Know???18
II. Conversations???19
III. Key Expressions???21
IV. Match the words to their meanings???23
V. Reading Passage???24

Unit 3. In-flight Service???25
I. Words To Know???26
II. Conversations???27
III. Key Expressions???29
IV. A. Match the words to the meanings.???31
B. Match the following sentences with possible replies???32
V. Reading Passages???34

Unit 4. Immigration and Customs???35
I. Words To Know???36
II. Conversations???37
III. Key Expressions???39
IV. Match the words to the meanings???41
V. Reading Passages???43

Unit 5. Hotel Reservation???44
I. Words To Know???45
II. Conversations???46
III. Key Expressions???49
IV. Match the words to the meanings???52
V. Reading Passages???53

Unit 6. Hotel Check-in and Check-out???54
I. Words To Know???55
II. Conversations???56
III. Key Expressions???58
IV. Select the correct word or phrase from the list???60
V. Reading Passages???61

Unit 7. Hotel Services???62
I. Words To Know???63
II. Conversations???65
III. Key Expressions???67
IV. A. Match the words to the meanings???71
B. Match the following sentences with possible replies???72
V. Reading Passages???73

Unit 8. Handling Complaints???75
I. Words To Know???76
II. Conversations???78
III. Key Expressions???80
IV. A. Match the words to the meanings???83
B. Match the following sentences with possible replies???84
V. Reading Passages???85

Unit 9. Restaurant???87
I. Words To Know???88
II. Conversations???90
III. Key Expressions???93
IV. A. Match the words to the meanings.???96
B. Match the following sentences with possible replies???97
V. Reading Passages???98

Unit 10. Shopping???100
I. Words To Know???101
II. Conversations???103
III. Key Expressions???104
IV. A. Match the words to the meanings???106
B. Match the following sentences with possible replies???107
V. Reading Passages???108