비서직으로 진출하려는 학생들과 또한 이들을 교육하는 비서교육자를 위한 책이다. 본 책은 TBL(Team based Learning)을 기초로 한 수업방식으로, 비서학 전공자들에게 비서직 진출에 대한 이해 및 면접 준비, 포트폴리오 작성에 대한 내용을 기술하고 있다.

이화여자대학교 비서학과(현 국제사무학과), 이화여자대학교 대학원 경영학과(경영학석사 MIS전공), 이화여자대학교 대학원 경영학과(경영학박사 MIS전공/지식경영). 쌍용정유주식회사(현 S-Oil) 근무. 현 인하공업전문대학 비서과 교수, 한국비서학회 상임이사, 한국지식경영학회 이사, 대한상공회의소 사무관리위원, 사단법인 한국비서협회 부회장, 고용노동부 세부직무분야별 전문위원회 위원. 주요 논문으로 '기업 내 KMS를 통한 지식이전 성공에 미치는 영향요인에 관한 연구'(한국경영학회 우수논문상, 2009), '비서의 개인특성과 직무 및 환경특성이 창의성에 미치는 영향'(한국비서학회 우수논문상, 2010) 외 다수가 있다.

Chapter 01 실습훈련을 위한 준비······································································ 002

1 TBL과 팀 활동·········································································· 005

Chapter 02 비서직 이해하기············································································ 028

1 전문비서직과 윤리강령································································ 031
2 전문비서의 경력경로(Career Path)··········································· 048
3 조직 속 비서위치 알기································································ 071
4 전문분야에 따른 비서 요구상······················································· 082

Chapter 03 비서직 진출하기············································································ 086

1 포트폴리오 작성········································································· 089
2 SWOT 분석··············································································101
3 입사서류 작성(이력서, 자기소개서)··············································· 107
4 입사 프로세스와 면접준비····························································141
5 직장적응과 경력개발···································································175
6 비서의 경력개발 사례································································· 193