Äڷγª ÀÌÈÄÀÇ ¿¡¹Ì·¹ÀÌÆ®Ç×°øÀÇ »çÁø ¹¦»çÀÇ ¹æÇâ¿¡ ´ëÇØ ¼Ò°³ÇØ µå¸®°Ú½À´Ï´Ù. ´ëü·Î ¿¡¹Ì·¹ÀÌÆ®Ç×°ø ȨÆäÀÌÁö¿¡ ÀÖ´Â »çÁøÀÌ ±âÃ⠵ǾúÀ¸¸ç, ÁÖ·Î ±â³»¿¡¼ ÀϾ´Â ¸ð½Àµé ±×¸®°í ½Â¹«¿ø°ú ½Â°´µéÀÇ ¸ð½ÀÀÌ ÃâÁ¦ µÇ°í ÀÖ½À´Ï´Ù. ´õºÒ¾î ÀÌ ¸éÁ¢ ÀüÇü¿¡¼ ¹Þ°Ô µÇ´Â Áú¹®µéÀ» ´ÙÀ½°ú °°½À´Ï´Ù.
1. What are the people of picture? ÀÌ »çÁø ¼Ó »ç¶÷µéÀº ´©±¸Àΰ¡?
2. Can you tell me about this situation? ÀÌ »óȲ¿¡ ´ëÇØ ¸»ÇØ ÁÙ ¼ö ÀÖ³ª?
3. In this situation, what is the responsibility of the cabin crew? ÀÌ »óȲ¿¡¼ ½Â¹«¿øÀº ¾î¶² Ã¥¹«¸¦ ¸Ã°í ÀÖ³ª?
4. If you were the cabin crew, what are you going to do? ¸¸¾à ´ç½ÅÀÌ ½Â¹«¿øÀ̶ó¸é, ¹«¾ùÀ»/¾î¶»°Ô ÇÒ °ÍÀΰ¡?
5. What qualification/quality would you need as a cabin crew? If you were the cabin crew, how can you make passenger feel memorable? ½Â¹«¿øÀ¸·Î¼ ¾î¶² ÀÚÁúÀÌ ÇÊ¿äÇÒ±î? ¸¸¾à ´ç½ÅÀÌ ½Â¹«¿øÀ̶ó¸é ¾î¶»°Ô ½Â°´ÀÌ ±â¾ï¿¡ ³²µµ·Ï ÇÒ °ÍÀΰ¡?
6. In this situation, what will be challenged? ÀÌ »óȲ¿¡¼´Â ¹«¾ùÀÌ Èûµé±î?
ÀÌ ¿©¼¸ °¡Áö Áú¹®À» ±â¹ÝÀ¸·Î ÇÏ¿© ¾ÕÀ¸·Î Á¦½ÃµÉ 50°¡ÁöÀÇ »çÁøµéÀ» Âü°íÇÏ¿© ½Ã³ª¸®¿À¸¦ Á¦°øÇÕ´Ï´Ù. »çÁøÀº ¸ðµÎ ¿¡¹Ì·¹ÀÌÆ®Ç×°ø °ø½Ä ȨÆäÀÌÁö¿¡¼ ¹ßÃéÇÏ¿´°í ³× °¡ÁöÀÇ Ä«Å×°í¸®ÀÎ,
1. ½Â¹«¿ø ¼ºñ½º °ü·Ã »çÁø(Excellence Service)
2. ¾î¸° ½Â°´ °ü·Ã »çÁø(Kid Comes First)
3. Æí¾ÈÇÏ°í Çö´ëÀûÀÎ ±â³» °ü·Ã »çÁø(Superior Comfort & Modern Fleet)
4. ±â³»½Ä °ü·Ã »çÁø(Award Winning Cuisine)
·Î ³ª´©¾î ½Ã³ª¸®¿À¸¦ Á¦°øÇÏ´Ï Áö¼ÓÀûÀ¸·Î ¿¬½ÀÇØ ³ªÀÇ Áö½ÄÀ¸·Î Èí¼öÇϱ⸦ ¹Ù¶ø´Ï´Ù. ¶ÇÇÑ, ÀÌ ÆÐÅÏÀÌ Àͼ÷ÇØ Áø´Ù¸é ¿©·¯ºÐÀÇ ´äº¯À¸·Î º¯ÇüÇؼ ¸¸µé¾î ¿¬½À ÇØ º¸´Â °Íµµ Ãßõ µå¸³´Ï´Ù. ¸¶Áö¸·À¸·Î, ½±°í ±àÁ¤ÀûÀÎ ´Ü¾î¸¦ »ç¿ëÇÏ´Â °ÍÀ» ÀØÁö ¸¶¼¼¿ä!
ÀúÀÚ¼Ò°³
¿¡¹Ì·¹ÀÌÆ®Ç×°ø »çÁø ¹¦»ç¶õ?
ÃֽŠƮ·£µå ±âÃâ°ú °¡À̵å¶óÀÎ ¼Ò°³
50°³ÀÇ »çÁø ¹¦»ç ½Ã³ª¸®¿À
1. ½Â¹«¿ø ¼ºñ½º °ü·Ã »çÁø(Excellence Service)
2. ¾î¸° ½Â°´ °ü·Ã »çÁø(Kid Comes First)
3. Æí¾ÈÇÏ°í Çö´ëÀûÀÎ ±â³» °ü·Ã »çÁø(Superior Comfort & Modern Fleet)
4. ±â³»½Ä °ü·Ã »çÁø(Award Winning Cuisine)