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Customer Relationship Management


Customer Relationship Management

Customer Relationship Management

<정혜란> 저 | 유페이퍼

출간일
2024-08-16
파일포맷
ePub
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1 M
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PC스마트폰태블릿PC
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콘텐츠 소개

The theory of service relationship management represents a dynamic and multifaceted framework that integrates various dimensions of organizational strategy and customer-centricity. At its core, this theoretical paradigm encompasses a comprehensive understanding of service, a relentless focus on customer satisfaction, and the pivotal roles of leadership, followership, empowerment, customer relationships, and service orientation in orchestrating exceptional service experiences.

목차

Service Customer Relationship
Understanding Service Leadership
Empowerment
Relationship of service companies
Reference