(»ç)Çѱ¹ÄÚÄ¡Çùȸ ±âÃÊ°úÁ¤, ½ÉÈ°úÁ¤(ACPK01280)
M1. ÄÚĪÀÇ ÀÌÇØ
1. ÄÚĪÀÇ Á¤ÀÇ(Statement)¡¦ 15
2. ÄÚĪÀÇ Ã¶ÇÐ(Thought)¡¦ 16
3. ÄÚĪÀÇ ¿ª»ç(Account)¡¦ 17
4. À±¸® ½Çõ(Norms)¡¦ 18
5. ÀÚ±â ÀνÄ(Discipline)¡¦ 23
M2. ÄÚĪ ´ëȸ𵨠SCORE
1. ¶óÆ÷ Çü¼º(Synergy building)¡¦ 29
2. ¸ñÇ¥ ¼³Á¤(Clarifying objectives)¡¦ 32
3. ÀÚ¿ø Ž»ö(Organizing resouces)¡¦ 36
4. ½ÇÇà °èȹ(Roadmap execution)¡¦ 38
5. ÈÄ¿ø ȯ°æ(Encouraging environment)¡¦ 42
M3. ÄÚĪ ½ºÅ³ LID
1. °æû(Listen)¡¦ 51
2. Áú¹®(Inquire)¡¦ 56
3. ÇǵåÆ÷¿öµå(Deliver)¡¦ 60
M4. ÄÚÄ¡ µÇ±â
1. ÄÚĪ °è¾à(Contract)¡¦ 69
2. Àڱ⠰ü¸®(Self-management)¡¦ 71
3. ÅÚ·¹ ÄÚĪ Ŭ·¡½º(Veteran)¡¦ 82
Á¦2ºÎ ½ÉÈ °úÁ¤
M5. °ü°è ±¸Ãà(Connect)
1. °ü°è ±¸Ãà ¿ª·®¡¦ 93
2. °ø°¨ Áöµµ¡¦ 96
3. DISC Àΰ£ Çൿ À¯Çü¡¦ 98
4. Çٽɿª·® ºÐ¼®¡¦ 101
M6. Àû±Ø °æû(Observe)
1. °æûÀÇ Á߿伺¡¦ 107
2. °æûÀÇ ³ªÄ§¹Ý¡¦ 108
3. ¸Æ¶ôÀû ÀÌÇØ¡¦ 111
4. Çٽɿª·® ºÐ¼®¡¦ 115
M7. ÀÇ½Ä È®Àå(Reframe)
1. ÀÇ½Ä È®Àå ¿ª·®¡¦ 121
2. Á÷¸é¡¦ 124
3. Áú¹® ÇÁ·¹ÀÓ È°¿ë¡¦ 126
4. ¸öÀÇ ´À³¤ °¨°¢¡¦ 131
5. Çٽɿª·® ºÐ¼®¡¦ 135
M8. ¼ºÀå Áö¿ø(Empower)
1. ¼ºÀå Áö¿ø ¿ª·®¡¦ 141
2. ¼¼¼Ç°ú ¼¼¼Ç »çÀÌ¡¦ 144
3. Çٽɿª·® ºÐ¼®¡¦ 148
4. ÅÚ·¹ ÄÚĪ Ŭ·¡½º - ÄÚĪ »ç·Ê¿Í ¿ª·®¡¦ 152
ºÎ·Ï(Appendix)
(»ç)Çѱ¹ÄÚÄ¡Çùȸ ÄÚĪ¿ª·®¡¦ 175
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