본서는 호텔영어를 배우고자 하는 전공자와 실무자에 이르기까지 현장에서 적용할 수 있는 회화를 수록한 교재이다.

Unit 1. Reservation
Unit 2. Doorman Service
Unit 3. Check - in Service
Unit 4. Bellman and Cashier Service
Unit 5. Operator Service
Unit 6. Concierge Service
Unit 7. Room Service
Unit 8. Housekeeping Service
Unit 9. Laundy Service
Unit 10. Check - Out Service
Unit 11. Restaurant Service (Ⅰ) - Reservationand seating Guest
Unit 12. Restaurant Service (Ⅱ)
Unit 13. Duty - free Service
Unit 14. Job Interview
Unit 15. Casino English