Financial sectors, including banks, securities firms, insurance companies, etc., are closely related to everyone’'s daily life. In the modern society people shop with credit card, invest in securities, and plan estate through insurance. A critical element in consuming financial products is “"trust”". A customer will not save her money in a bank if she cannot trust that bank...As the financial institutions in the world are connected to one another through the potential systemic risk in the future, it is expected that consumers, investors, and regulators will be interested in understanding the protection mechanisms in other countries. Therefore, the newly established organization International Academy of Financial Consumers (IAFICO) aims to serve as a global platform for sharing information (Jung 2016), which invites distinguished scholars in the world to contribute their knowledge and insights in financial consumer protection, by way of annual conference and research publications.... from Preface written by Tsai-Jyh Chen, Editor